Repairs
Care, repair and restoration from our London studio.
A Dom Goor London garment is made to be worn for many years. Because every piece is cut, stitched and finished by hand in our own studio in London, the same makers who created it can care for it, repair it and help it age beautifully.
Shearling, leather and fine outerwear respond to the way they are worn. Over time a seam may loosen, a lining may tire or a fastening may need replacing. Rather than replace a garment you love, send it back to the people who know it best.
Our repair services
Every garment is assessed individually from your photographs, and we will always recommend the work best suited to its condition. Our repair service is available for Dom Goor London garments within the United Kingdom.
Refresh
Professional cleaning and conditioning of leather and shearling, with a careful press to restore shape and finish.
Price on quotation
Repair
Re-stitching of loose or open seams, replacement of buttons, zips and other fastenings, and repairs to pockets and cuffs.
Price on quotation
Restore
More extensive work, such as re-lining and the repair or replacement of leather or shearling panels.
Price on quotation
How it works
1. Photograph your garment
Take a few clear photographs of your garment, including the areas that need attention, and note your order number if you have it.
2. Send us your photographs
Email your photographs to sales@domgoor.com with a short description of the work needed. If you have any questions, call us on 020 7480 9163.
3. Receive your quotation
Our team will review your photographs and reply within 48 hours with a guide quotation and the work we recommend. Cleaning is quoted once we have seen the garment.
4. Post your garment to us
Once you have agreed the quotation, post your garment to:
Dom Goor Ltd, 1st Floor, 20-22 Assembly Passage, London E1 4UT.
Postage to us is paid by you. Because of the value of our garments, please use a fully insured, tracked and signed-for service (such as Royal Mail Special Delivery) and keep your proof of postage. We cannot be responsible for garments lost in transit.
We accept repairs by post only.
5. Repair and return
Your garment is repaired by our own makers in London, using the same materials and techniques with which it was made, then carefully packed and returned to you. Repairs usually take between 10 and 30 days, and return postage is included in the price of your repair.
Frequently asked questions
Which garments can you repair?
Our repair service is for Dom Goor London garments only.
How much does a repair cost?
Every garment is different, so we provide a guide quotation once we have seen your photographs. We reply to every email within 48 hours. Cleaning is quoted once we have seen the garment. Return postage is included in the price of your repair.
Who pays for postage?
You pay to post your garment to us. Please use a fully insured, tracked and signed-for service, such as Royal Mail Special Delivery, covering the full value of your garment. Return postage to you is included in the price of your repair.
How long will it take?
Repairs usually take between 10 and 30 days, depending on the work required. We will confirm the timing with your quotation.
Can I bring my garment to the studio?
We accept repairs by post only. Once your quotation is agreed, we will ask you to post your garment to our London studio.
Do you accept repairs from outside the UK?
Our repair service is currently available within the United Kingdom only.
Arrange a repair
To arrange a repair, email photographs of your garment to us, or call for advice on caring for your garment.
020 7480 9163 · sales@domgoor.com
True luxury is made to last. We are here to help it do just that.